McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Our Commercial Services team plays a pivotal role in driving revenue and growth, and we are seeking a talented Business Analyst to support this critical function.The ideal candidate will be responsible for providing analytical support for commercial reporting, helping to drive insights and strategic decisions. This role requires a keen analytical mind, strong business acumen, and the ability to communicate findings effectively.Key Responsibilities:<ul><li>Data Analysis &amp; Reporting: Collect, analyze, and interpret sales data to provide actionable insights and support decision-making processes. In this role, data will become available from multiple sources and you will be expected to combine into a digestible format for further analysis and use across the Commercial team. You may be asked to develop and maintain (or partner with others in the organization to produce) commercial sales reports, dashboards, and performance metrics.</li><li>Sales Performance Monitoring: Track and evaluate sales performance against targets, identifying trends, patterns, and areas for improvement. This includes assisting in the creation and ongoing execution of sales scorecards.</li><li>Market Analysis: Work with our Data and Analytics team to understand our market and competitive landscape to provide reporting and information to the Commercial team in support of sales strategies and initiatives.</li><li>Forecasting: Work alongside finance and Commercial Operations team members to assist in the development of sales forecasts and predictive models to project future sales performance and identify potential risks and opportunities.</li><li>Collaboration: Work closely with commercial operations team members, sales, marketing, finance, and other cross-functional teams to gather data, share insights, and support strategic initiatives.</li><li>Process Improvement: Identify and implement process improvements and automation to enhance the efficiency and effectiveness of commercial reporting.</li><li>Presentation &amp; Communication: Prepare and present analytical findings to aid commercial leadership in the presentation of data to leadership and executive management. Communicate complex data in a clear and concise manner.</li></ul>Qualifications: <ul><li>Bachelor’s degree in Business Administration, Finance, Economics, Data Science, or a related field.</li><li>2-4 years of experience as a Business Analyst, preferably within a commercial sales environment.</li><li>Proficiency in data analysis tools and software such as Excel, SQL, and BI tools (e.g., Tableau, Power BI).</li><li>Strong analytical skills with the ability to interpret complex data and provide actionable insights.</li><li>Excellent communication and presentation skills.</li><li>Proven ability to work collaboratively in a cross-functional team environment.</li><li>Detail-oriented with a strong commitment to accuracy and quality.</li><li>Experience with CRM systems (e.g., Salesforce) is a plus.</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$54,800 - $91,300McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Commercial Services Business Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Customer Care Associate performs customer service activities on behalf of pharmaceutical manufacturers. In this position, the CSA will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to meet customer needs.Key Responsibilities:This associate will work the mid shift of 11 AM- 8 PM EST. Manages client’s customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order requirements. Answers inbound calls and inquiries from the client’s customers and the client representatives for order placement, order status, returns, and designated client topics. Triages inquiries to client partners per pre-defined processes. Manages customer cases within Sales Force to ensure all open inquiries are completed in a timely manner. Processes return orders according to the client return policy.Coordinates the creation of new client customers through the master data process.Investigates and resolves customer issues, including but not limited to, shipment discrepancies, delivery delays, pricing differences, order blocks  Performs day end clearance processes to ensure all orders are successfully moving through the system to ship as expected.  Provides reporting as needed to support the client and operation.Attends client meetings as needed to represent the Customer Care function.  Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction .Key Competencies:Interpersonal skillsStrong sense of urgency to resolve customer issuesHighly accurate data entry and checking skillsListening and communicating with empathyCollaborative mindsetAbility to navigate multiple systemsAbility to work within Microsoft Suite, (basic level of Excel and Outlook knowledge)Computer literacy in a Windows environmentCustomer Focus2 &#43; years of customer service or other relevant experienceStrong sense of urgency to resolve customer issuesAbility to communicate in a professional manner via both phone and emailProblem resolutionCitizenshipPromotes a constructive team atmosphere, reflects team values, contributes actively to the team’s successMcKesson Specific FunctionsAble to make decisions within operational and program guidelinesMinimum Job Qualifications:Some college preferred.Minimum 2 year experience in a customer service environment preferred.Preferred Skills:Computer literacy in a Windows environmentProficient in Microsoft Excel and OutlookProficient in Sales ForceBasic math skills, especially percentagesWorks with sense of urgencyMulti-tasking/pivoting from one client to anotherProcess Improvement focusedSelf-motivated on all initiativesWork Environment:Environment (work at home, warehouse, etc.) – Office Environment Physical Requirements (being able to work sitting for 8&#43; hours a day, lifting, standing, etc.) – General Office DemandsWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$14.90 - $24.83McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Customer Care Associate

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Aesthetics Customer Care RepresentativeJob DescriptionShift: 10 AM - 7 PM CT/ 11 AM - 8 PM ETEnters Customer orders received via phone, fax, and email.Receives calls via assigned call queues.Monitors assigned email to case SalesForce queues.Ensures that the assigned queues are worked on a regular basis.Answers Phones and Assists Customers with concerns as needed.Aids customers with returns process initiation.Answers shipping and delivery questions.Contacting Master Data Collections Dept/Finance to remove blocks from the account.Initiating new account set-up or assisting with various account updates.Directs customers to proper departments when questions are outside of their assigned scope of business.Completes ongoing training as assigned.Complete assigned (CCCE) training courses in a timely manner.Participates as an active member of assigned team.Tracking packages.Running license block reports.Keying debits and credits.Attends all team meetings.Prepares for monthly 1:1’s with supervisor.The primary focus of an Aesthetics Customer Care Representative is to answer calls directly from the phone queue.  They will enter orders, initiate return requests, track order progress and provide information as requested and needed from the customer.  They are also required to monitor and resolve assigned Salesforce cases in their queue and manage any stretch projects or assignments as given to them by their supervisor.As a frontline customer facing member of the MSH team, the Aesthetics Customer Care Representative is to conduct him/herself in a professional manner at all times. He/she is to treat all customers with empathy and always strive to provide our customers first call resolution.Qualifications<ul><li>High School Diploma / College Degree Preferred</li><li>Bilingual is a plus</li><li>General Computer and Keyboarding Skills</li><li>Microsoft Office Skills – Word, Excel (ability to filter and find), PowerPoint</li><li>Ability to Multitask</li><li>Ability to thrive under pressure in a fast-paced environment</li><li>Ability to work within given Schedule Adherence tolerances</li><li>Well Spoken and a Clear Communicator</li><li>Customer Service Experience Preferred</li><li>Works well in a team driven environment</li><li>Strong Sense of Urgency</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$14.90 - $24.83McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Customer Service Representative

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Manager, Field Reimbursement Services is responsible for leading a team of field-based reimbursement managers and day to day operations of a field reimbursement program sourced to McKesson by a pharmaceutical manufacturer client.  The primary objective for the Manager, Field Reimbursement role is to hire, develop, coach, evaluate, culture-build and lead the reimbursement team, allowing them to successfully engage specialty physician offices and support the manufacturer customer.  Additional responsibilities include the overall management of program operations including, but not limited to, staffing, profitability, standard operating procedures, process design, process implementation and process improvements.  The position will monitor client SLA agreements to ensure compliance, making staffing and process changes if SLA is not being met.  The supervisory guidance includes a nation-wide team of remote-based direct reports requiring monitoring activity, performance development and extensive travel for in-person training and ride-a-longs.  Finally, this role will regularly interact with members throughout the Client’s organization, primarily with the Client’s head of Reimbursement Operations, while also acting as a liaison within McKesson representing the field-based reimbursement team to Client Services, Information Systems, Business Analyst’s, Quality Assurance and Training to achieve synergy of processes, training, efficiency and ultimately, customer satisfaction.Key Responsibilities:<ul><li>Leadership of a team of field-based reimbursement specialists who are responsible for providing in-office reimbursement and patient support services in an assigned territory. Responsible for all administrative, training and performance management duties associated with team leadership. This includes weekly 1:1 meeting with FRMs, weekly FRM team meetings, and conducting monthly check – ins, quarterly performance surveys, and monthly QA audits of FRM activity.</li><li>The field-based reimbursement team is an extension of the McKesson-operated reimbursement and patient-support services operated on behalf of the Client. The role is responsible for the effective communication and partnership between the field team and their home office counterparts.  This includes establishing weekly meetings with client and operations team to ensure consistency in expectations and two - way communication. Disseminating client direction across remote team, leadership of regular team teleconferences and quarterly ride-a-longs with individual team members for on-going training and development.</li><li>Responsible for providing Field Operations efficiencies and overall innovative ideas to enhance Field Reimbursement Program as a whole.  Not only provide ideas but also execute on Field Operation projects.  Manager is responsible for completing and execution of projects assigned.</li><li>Ensuring that all SLA and other contractual commitments are met. Responsible for team’s adherence to all applicable privacy and compliance obligations.  SLAs and adherence are established in the Rules of Engagement document and vary by client.  Activity is measured in FRM SFDC to ensure adherence and SLA expectations are met.</li><li>Works in tandem with Client’s Head of Reimbursement Operations ensuring the execution of Client’s strategic initiatives. Managerial oversight of day-to-day team activities and reporting of results to McKesson Client Services and key Client Contacts.  Manager will partner with the Sr. Manager to establish and produce the reports that the Client will receive each month and quarter.</li><li>Manages client expectations regarding delivery of services and provides customer with proactive consultative services on process improvement, revenue generating &amp; cost saving opportunities.  These can be evaluated based on FRM SFDC reporting, operations reporting, and client satisfaction each quarter. Assists in preparation of and participates in Quarterly Business Reviews to the client on the state of their business and outlines opportunities for enhancement, growth, efficiency, etc.</li><li>Manager is responsible for FRM team Development. Partner with team members to establish a minimum of two development opportunities to assist in career path.  In addition, the manager will provide ongoing training and educational opportunities that compliment Field Reimbursement role.  This can include but not limited to payer education, conferences, mentorships, billing and coding and My Learning courses selected by Manager.</li></ul>Minimum Job Qualifications (Knowledge, Skills &amp; Abilities) Education/Training: <ul><li>4-year degree in related field or equivalent experience</li></ul>Business Experience: <ul><li>Experience as a Field Reimbursement Team Lead</li><li>Experience in managing a field-based team, with management of a field-based reimbursement team strongly preferred.</li><li>Strong account management/client management experience, preferably in a pharmacy or healthcare related industry.</li><li>Strong experience in direct communication with pharmaceutical stakeholders.</li><li>Strong healthcare reimbursement knowledge.</li><li>Project management of healthcare, pharmacy, or clinical based projects</li></ul>Specialized Knowledge/Skills: <ul><li>Collaborative, customer focused, and able to create visible value to client and within the organization.</li><li>Ability to develop strong team relationships and bring individuals together to focus on team goals.</li><li>Proven ability to handle multiple projects toward effective solutions and according to budget and timelines</li><li>Experience in budget modeling and forecasting.</li><li>Excellent project management and organization skills.</li><li>Detailed understanding and experience with process documentation and improvement.</li><li>Proven ability to take an opportunity, research and suggest solutions.</li><li>Experience with Microsoft Office Suite</li><li>Excellent verbal and written communication skills</li></ul>Working Conditions: General Office Demands – Remote, WFHTravel Requirements Must be able to travel 60-80% (3-4 days a week) via automobile or plane.Must have a valid driver&#39;s license with a clean driving record/ MVR.Physical Requirements: Possible long periods of sitting and/or keyboard work.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$78,800 - $131,300McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Manager, Field Reimbursement Services

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Operations Supervisor- Shift: 1PM-Close Mon-Fri. This role includes Salary, Bonus and Annual Shift Differential. Job Summary: Supervise, lead, coach, and develop a team of DC associates to meet client KPI’s and achieve company goals. Problem-solve daily challenges, balance workflow, implement and monitor the performance development of team. Maintain and report departmental measures. Ensure that cGMP &amp; safety compliance are being met. Monitor operations equipment and work tools. Participate in continuous improvement activities while collaborating with cross -functional teams.  Key Responsibilities:<ul><li>Exhibit the desired behaviors that support McKesson’s Culture of Excellence and iCare values</li><li>Promote and communicate the facility’s service vision emphasizing “patient first”</li><li>Through your authentic leadership you will influence, motivate and inspire your team to deliver their accountabilities</li><li>Culture of excellence, health and safety requirements, quality and compliance programs, KPI targets and results</li><li>Find new and better ways to drive growth and profitability and build the capability, structure and culture required for innovation</li><li>Demonstrate your commitment to employee engagement by deploying effective empowerment, feedback, coaching and development strategies for team members</li><li>Exercise effective employee and labor relations strategies to manage Employee concerns and performance related issues</li><li>Effective interpretation and facilitation of local collective agreement to foster relationship between management and the union</li><li>Coordinate and leverage internal/ external business partners and units to achieve McKesson’s vision of Customer First</li><li>Employ Lean Six Sigma methodology to optimize operational processes</li><li>Implement change management strategies and plans that maximize employee adoption and usage and minimize resistance</li></ul>Minimum Qualifications <ul><li>Typically has 3&#43; years of subject matter experience including exhibiting leadership capabilities</li><li>Prior experience with mentoring and developing staff; committed to helping people succeed</li><li>Proven ability to drive continuous improvement with fundamental understanding of change management</li></ul>Additional Qualifications <ul><li>Bachelor’s Degree an asset; Business/ Operations Management, Supply chain management or related field</li><li>Minimum 1 year experience in a leadership role; experience leading teams members covered under a collective agreement considered an asset (this can include Team Leader experience) </li><li>Ability to capitalize on people’s abilities – right people in right roles with the right responsibility</li><li>Can provide honest feedback and respectfully challenge others</li><li>Able to make difficult (sometimes unpopular) decisions when required</li><li>Demonstrated passion aligned with McKesson’s corporate vision, leading with the employee in mind</li><li>Demonstrated ability to adapt communication skills to effectively influence different audiences</li><li>Actively seeks opportunities to build and maintain relationships both in and out of business unit</li><li>Labor Relations experience an asset</li><li>Demonstrated ability to prioritize and make decisions under pressure</li><li>Experienced with utilizing Business Intelligence data to determine business decisions that deliver and exceed expected performance</li><li>Knowledge of Microsoft Suite: Outlook, Word, Excel and PowerPoint</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$52,700 - $87,900McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Operations Supervisor

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The primary role of the Senior Director, Sales Operations and Effectiveness, is to provide strategic oversight of operations and effectiveness efforts to support the CoverMyMeds Commercial teams. As a member of the Strategic Commercial Enablement team, this Senior Director will lead a team focused on the business’ sales compensation and administration plans, sales support and pipeline management, executive and financial reporting and commercial contract operations. The Senior Director and their team will work with each commercial sales leader and their respective teams to oversee the sales and renewal pipeline, support key financial forecast inputs, drive quarterly business reviews, help streamline processes or bottlenecks, and act as the internal control tower between sales and various functions enabling sales to focus on selling.This role will partner extensively with stakeholders across the business including Sales, Account Management, Product, Operations, Analytics, Pricing, Technology, Legal and Finance to drive innovation and process improvement to support our commercial efforts. Commercial Operations is considered the “control tower” for our client-facing teams and this role will be a key contributor in the strategic direction and execution of critical activities.To be successful in this role you must be results oriented with a drive for execution yet possess the ability to effectively manage and delegate to a team so that you may focus on higher level initiatives and strategy to support sales and account management.Key Responsibilities:Leadership:<ul><li>Lead a team focused on supporting our sales and account management organization spanning multiple sales teams. This work will include general sales support as well as contract processes for the commercial organization.</li><li>Develop team members through collaborative and on-going feedback, coaching and stretch assignments creating bench strength within the team.</li></ul>Cross-Functional Collaboration:<ul><li>This team is a central pillar in our Commercial Operations function and will often be directing multiple projects and activities cross-functionally. You must be able to work in partnership across a matrixed environment and be able to influence others via communication and approach.</li><li>Act as a liaison to various teams to ensure sales and account management are supported. This includes Product, Operations, Salesforce, Training, Finance, Compensation and Marketing.</li><li>Work directly with leaders and other stakeholders to develop and execute against our long-term strategic plans.</li><li>Operate cross-functionally across multiple business units and develop a robust process for sharing information across those verticals. Resolution and escalation to senior leaders as needed on business and project risks and issues.</li></ul>Business Analytics:<ul><li>In this role, you will lead a team to support all sales/account management teams. You and members of the team will act as a “right hand” to Commercial and sales/account management leadership providing presentations, reporting, and sales support amongst other things as agreed upon with each respective sales leader you support.</li><li>You and your team will consolidate information across the teams and report up to leadership enabling a picture of the health of the business. The team will bring a consolidated viewpoint for sales pipeline and insights into where deals are in the life cycle providing a business lens.</li><li>A view towards continuous improvement and automation is key.</li><li>This role is a key player in our annual budgeting and LRP process providing sales team insights and aggregating the data across our teams to provide one roll up. You will work closely with finance, analytics and product.</li><li>The support team you manage will work hand-in-hand with sales/account management and analytics on our sales/renewal pipelines including continual updates and maintenance as well as structured reporting aimed at providing visibility and direction to leadership.</li><li>Ensures that reports and other internal intelligence are provided to the organization in an efficient and effective manner to drive actionable plans for improvement in business plans. This may include examining and implementing automation, dashboards and other tools.</li><li>Work with sales leadership to develop and implement sales/account manage scorecards. This includes KPI creation, reporting and implementation.</li></ul>Sales Compensation:<ul><li>Manage the variable compensation/sales incentive plan (SIP) process in partnership with our Compensation COE. Your role is the business leader and liaison to the COE providing oversight on approximately 10 different plans. Your team will support the SIP process by reviewing pay statements for accuracy, triaging sales questions and providing insights and guidance on plan design ensuring that our plans are designed to achieve business objectives.</li><li>You and your team will work with Sales leadership and finance to oversee the equitable assignment of sales team quotas and ensuring the company financial goals are optimally allocated to the sales channels through the team and individual sales plans. This includes consistent management of the territories and assignments.</li><li>Oversee the monthly reporting and triage any questions or issues that arise. Work to consistently improve the plans each year working with the COE and ensuring on-time deployment of the plans.</li></ul>Process Improvement and Project-based Initiatives:<ul><li>The Senior Director and team will represent sales/account management and leadership through work with IT and commercial operations leadership to implement new technology that enables the sales and account management teams to work more effectively. This may include working on the creation of business cases, ROI analysis and financial modeling.</li><li>Oversee your team’s work with sales leadership on devising sales strategies aimed at improving sales productivity focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance)</li></ul>Contracting Optimization:<ul><li>In this role, you will manage a Contracts Optimization team who acts as a liaison between legal, sales/account management and our clients. This team will ensure that contracts move through our processes smoothly and that all key stakeholders are aware of the progress and status of these contracts. This includes assisting in our deal management process for in-contract services.</li><li>Your team will serve in an administrative capacity for our contract lifecycle management (CLM) tool and will prioritize and implement enhancements and new requirements as needed. This also includes making timely updates to workflow based on any personnel or requirement changes.</li><li>Proactively identifies opportunities for sales/renewal process improvement and optimization. Works closely with sales/account management and legal to inspect sales/renewal process quality and prioritize opportunities for improvement. Assists management in understanding process bottlenecks and works to improve processes.</li><li>Provide reporting to Commercial and business on status of contracts.</li></ul>Qualifications:<ul><li>10&#43; years’ experience with sales operations, commercial operations, with project management, business analysis and execution components or equivalent is required. Experience in the healthcare industry is preferred.</li><li>Must be proactive yet comfortable working with ambiguous specifications and capable of thinking outside the box to come up with innovative solutions to complex problems.</li><li>Experience in leading various initiatives across a heavily matrixed organization. Must be able to influence others in order to advocate and complete projects and initiatives.</li><li>Effectively lead and motivate people creating a high-performing team focused on execution and results</li><li>Strong presentation and storytelling skills with an expertise in translating what is happening in the business to management in a clear and concise manner</li><li>Excellent written and verbal communication skills. Ability to communicate clearly and in a concise manner enabling you to distill information to a digestible format for others.</li><li>Strong organizational skills with an attention to detail and the ability to manage multiple priorities at once</li><li>Willingness to learn and grow with the role and organization.</li><li>Travel 25%</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$149,800 - $249,600McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Sr Director, Sales Operations and Effectiveness

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.About The Team The CoverMyMeds’ Pricing team is an analytical group of professionals focused on precision in analyzing data and making pricing decisions. Reporting to the Vice President of Pricing, the Senior Analyst of Pricing Operations will play a crucial role in managing Salesforce (SFDC) configurations from the business side and unlocking the power of reporting in partnership with the organization. This role will support the SFDC management function and drive data-driven decision-making in our pricing operations. Together with our various business units, the work our Pricing team does ultimately helps people get the medicine they need to live healthier lives.What You&#39;ll DoAs a Senior Analyst, Pricing Operations, your daily to-dos will shift with business needs, but here is a snapshot of what to expect.<ul><li>Lead SFDC (CRM/CPQ/CLM) configurations and management for pricing</li><li>Maintain pricing systems with relevant data inputs (e.g. price books, product catalogs and bundles, approval chains)</li><li>Ensure systems accuracy, and flagging issues to leadership and team as they arise.</li><li>Maintain infrastructure and data to keep the platform functioning properly</li><li>Provide tools and analytics to enable data-driven decision making</li><li>Develop and deploy dashboards to measure and track pricing metrics (e.g. portfolio reviews, win-loss, lookbacks, contract terms execution, pipeline reporting)</li><li>Support performance management processes through regular reporting</li><li>Work closely with IT initiatives to build and enhance pricing tools and system management</li><li>Identify and execute training needs and create comprehensive plans to upskill the pricing team on tools, processes, and best practices</li><li>Provide financial analysis to assess current and future performance of new, renewals and winbacks</li><li>Acts as a resource for colleagues with less experience by directing work of others without formal management responsibilities</li><li>Frequently contributes to the development of new theories and methods. Employs expertise as a generalist or specialist.</li><li>Develops resolutions to complex problems that require frequent creativity, while using judgement within broadly defined policies and practices.</li><li>Working on or leading Pricing or Enterprise project tasks, as assigned</li></ul>Minium Requirements <ul><li>Bachelor’s degree in Business, Finance, Economics or Decision Science.</li><li> Typically requires 7&#43; year’s experience in Pricing, Analytics, or Decision Science, or related field in the healthcare technology industry. </li></ul>Critical Skills <ul><li>Proficiency in Salesforce (SFDC) administration and configuration</li><li>Experience with data mining tools and visualization applications (e.g., Tableau, Power BI)</li><li>Strong analytical skills and comfort working with large datasets</li><li>Excellent communication skills to effectively translate analysis to actionable insights and tools for sales teams</li><li>Ability to understand business needs and proactively identify opportunities to support those needs</li><li>Strong project management skills and ability to work independently in a fast-paced environment</li></ul> Preferred Skills <ul><li>The ideal candidate is self-motivated, has strong communication and analytical skills</li><li> Success in this role requires a proactive, self self-motivated hands on professional who thrives in a high growth, entrepreneurial, and team-oriented environment but still maintains an enterprise first mindset.</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$93,800 - $156,300McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Sr Pricing Analyst - Systems and Analytics

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.As a Senior Software Developer at CoverMyMeds, you&#39;ll create solutions that make our healthcare system work more efficiently and effectively in order to help millions of people receive their prescription medications every year. You&#39;ll build products that our partners in healthcare use every day and innovate products that don&#39;t even exist yet. You&#39;ll work on small, cross-functional and collaborative teams with endless opportunities to take on responsibility, continue learning and mentor others.Our Tech Stack:Ruby on Rails, React, VueJS, MSSQL, PostgreSQL, Git, Redis, Sidekiq, Docker, Terraform, Ansible, Puppet, RSpecJob Responsibilities <ul><li>CoverMyMeds has built many products to solve complex Healthcare problems. You&#39;ll help build solutions with Product Alignment, and contribute to our applications in many ways, including the following:</li><li>Design and develop web applications and APIs for the CoverMyMeds product line</li><li>Jump into both the front-end and back-end of solutions</li><li>Own the quality of the solutions you create through automated testing, and support your solutions after they&#39;re in production</li><li>Add to a productive agile environment by partnering closely with necessary stakeholders, deploying often and inspecting and adapting as needed</li><li>Contribute to the success of the immediate team and the engineering organization at large</li></ul>Minimum Requirement : Degree or Equivalent and 7&#43;years of relevant ExperienceCritical skills:<ul><li>6 or more years of experience in back-end web development</li><li>Familiar with front-end web development technologies and techniques</li><li>Proficient in development SQL database software</li><li>Ruby on Rails experience preferred</li></ul>Additional Skills <ul><li>Passionate about coaching other team members and being a force multiplier within the team</li><li>Proven experience organizing around large projects and leading discussions with diverse stakeholders</li><li>Able to understand customer needs and challenges</li><li>Comfortable in a fast-paced environment with the ability to be flexible to changing priorities</li><li>Desire to empathetically share and receive feedback and knowledge to help everyone keep improving</li><li>Proven experience working closely with Product to find solutions collaboratively</li><li>Able to effectively explain your choices during problem-solving</li><li>Great at communicating technical concepts to non-technical audiences</li></ul>Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$126,000 - $210,000McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Sr. Software Engineer

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.As a Staff Software Developer at CoverMyMeds, you’ll create solutions that make our healthcare system work more efficiently and effectively in order to help millions of people receive their prescription medications every year. You’ll build products that our partners in healthcare use every day and innovate products that don&#39;t even exist yet. You’ll work on small, cross-functional, and collaborative teams with endless opportunities to take on responsibility, continue learning, and mentor others. Our Tech Stack Ruby on Rails, Elixir, Phoenix, Python, PHP, React, VueJS, AngularJS, MSSQL, PostgreSQL, Git, Elasticsearch, Capistrano, Redis, Sidekiq, Docker, Terraform, Ansible, Puppet, RSpec, Capybara, Cucumber What You’ll Do The Staff Software Engineer at Covermymeds works with the manager and business stakeholders in understanding the business needs and writing quality code that aligns with the product roadmap in an agile environment. As a member of the product team, you will architect, design, and develop highly scalable and secure software using agile practices, interact with business partners, service providers and third-party vendors and take part in different phases of software development lifecycle.Part of your day will be spent working on following core duties:Strategy<ul><li>You are instrumental in helping us set direction for technical roadmap</li><li>Your decisions and recommendations take into account your scope of influence</li><li>You see the bigger picture and work to help CMM make better long term technical decisions</li><li>You work with leadership (both engineering/product/business) to prioritize and execute against the technical road map</li><li>You deeply understand our business and product strategy</li></ul>Tactical Leader<ul><li>You work closely with Technical Leadership (EDs/EMs/Staff) to address delivery issues within teams</li><li>You diagnose and help push for resolution of delivery issues</li><li>You can lead and direct company-wide efforts</li><li>You understand CMM&#39;s culture and know how to leverage that culture to get things done at your scope of influence</li></ul>Foster Change<ul><li>You are able to help peers execute on decision making</li><li>You work with EM&#39;s to build out change management processes and procedures</li><li>You work with leadership to build strategy and plans for getting commitment across functions</li></ul>Growing as a Leader<ul><li>You mentor our more senior staff due to your deeper level of expertise</li><li>You realize that peer mentorship exists and know how to navigate that type of relationship</li><li>You are able to seek out mentorship to overcome obstacles or further your growth as a leader</li></ul>Demonstrate Engineering Best Practices<ul><li>You work with the EM&#39;s to establish a culture of Reviews and Risk mitigation</li><li>You work across CMM to help establish company wide best practices</li><li>You help drive issues uncovered by incidents to resolution</li></ul>Technical Acumen<ul><li>You have a deep understanding of Self-Service&#39;s applications and how they interact up stream and down stream with other parts of the company</li></ul>Required Qualifications:<ul><li>Bachelor&#39;s degree in computer science, a related field OR equivalent hands-on experience</li><li>10&#43; years&#39; experience as a Software Engineer</li><li>5-7 years&#39; experience as a Sr. Software Engineer</li><li>10&#43; years&#39; software architecture and design experience</li><li>10&#43; years&#39; experience in Ruby on Rails, React, git, Redis, Sidekiq, Docker, terraform, MS SQL, PostgreSQL, Ansible, RSpec, Capybara, and Cucumber</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson&#39;s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank">click here.</a>Our Base Pay Range for this position$148,700 - $247,900McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a target="_blank" href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/">Equal Employment Opportunity</a> page. Join us at McKesson!

Staff Software Engineer

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