Join us

Explore our open positions

Filter:

Senior Manager, Process and Governance

Columbus, OH

The primary role of the Senior Manager, Process & Governance, is to drive strategy, execution, and ongoing oversight of initiatives and projects that support the Patient Services organization to scale with our fast-growing business. This role is targeted at individuals who are looking to leverage their existing experience to grow into a critical central figure within Patient Services. You will partner with stakeholders in business units across the organization including Pharma, Payer, and Provider to develop a deep understanding of business needs, perform analysis, and execute solutions to transform the business through technology and process change. This position will report to the Senior Director of Patient Services.
What You’ll Do
  • Establish and maintain a Patient Services HubExpress Governance strategy to set up best practices to analyze, document, manage and measure both technical and process improvements made to the HubExpress product.
  • Lead multiple projects maintaining responsibility for project management, stakeholder alignment, team leadership, strategy development, and implementation where applicable.
  • Operate cross-functionally across multiple business units and develop a robust process for sharing information across those verticals.
  • Leverage existing processes and support the creation of additional mechanisms to implement policies, processes, procedures, and playbook(s) for guiding the initiatives that touch HubExpress.
  • Communicate through reports, scorecards, and dashboards that are easily consumable and used to make informed business decisions
  • Resolution and escalation as needed on project risks and issues
  • For larger initiatives, provide management and governance of overall project scope, objectives requirements, timeline and dependencies
  • Input to prioritization of short- and long-term goals and execution tactics
About You
  • 8-10 years’ experience with project management, business analysis, and governance strategy and execution
  • Capability to be agile, proactive, and comfortable working with ambiguous specifications, and think outside the box to come up with innovative solutions to complex problems
  • Ability to lead various data initiatives across a heavily matrixed organization
  • Have a customer-focused mindset applied to both internal and external consumers
  • Effectively motivate people, instill accountability, and demonstrate the value of governing standards across a wide range of stakeholders
  • Strong storytelling skills with an ability to relate data and business concepts to management
  • Understanding of the key intersections between IT and business requirements
  • Proven experience in cross-team stakeholder management
  • Exposure to change management methodology and experience communicating with multiple stakeholder groups
  • Excellent written and verbal communication skills
  • Ability to facilitate broad team discussion and communication
  • Solid organizational skills including attention to detail and multitasking skills
  • Project Management Professional (PMP) certification is a plus
About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here. On-site chef, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been named to Glassdoor's top 50 places to work in the nation, Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.

See details

Senior Product Analyst, Pharma

Columbus, OH

Summary
The Senior Product Analyst partners closely with the Product, Engineering, and Implementation teams to build tools and methods for measuring product performance, conducting product experiments, and supporting new feature development. Your experience with established product experimentation best practices and understanding of the associated statistical concepts will allow you to quickly establish credibility across functional areas. The Senior Product Analyst will report to the Manager of Predictive & Product Analytics in the Pharma business unit. 
As a Senior Product Analyst, you’ll help build the product vision, strategy, and roadmap alongside our product organization. You will work with other analytics teams to define requirements for delivering key capabilities that provide visibility into product performance and the end-to-end patient journey. You’ll be expected to continuously improve, elevate and evolve our analytics offerings from data modeling to visualization.
What You’ll Do
Like most growing companies, the job content of all positions varies daily as everyone pitches in to get the job done. Nonetheless, we try to maintain clarity with respect to employees’ primary responsibilities.
  • Partner with product managers and key stakeholders to define, capture, and monitor key program and platform metrics, particularly in the context of product experimentation
  • Perform value discovery, evaluate risk, experiment on new concepts, validate results – all in quick iterations.
  • Strive to strike the right balance between innovation, maintenance, and product sustainability when determining priorities  
  • Obtain a deep understanding of the capabilities and nuances of the data stack powering our analytics solutions 
  • Collaborate with cross-functional partners to scope new features and inform the product roadmap through analysis
  • Define and monitor key metrics; investigate changes in metrics and propose next steps
  • Advise business partners on A/B test design and interpretation while upholding experimentation best practices within and across teams
  • Work cross functionally to find ways to scale our insights through better systems and automation
About You
  • BA/BS in mathematics, economics, finance, statistics, operations research, or related quantitative social/physical science 
  • Previous analytics experience required
  • Excellent communication and presentation skills
  • Interest in understanding the fundamental functionality of our products and the data lineage from user interaction to the analytics environment
  • A natural collaborator who brings disparate stakeholders together to make things happen  
  • Strong problem solver who can handle interrelated projects    
  • Experience using SQL to build scalable data models to drive efficiency and automation
  • Expertise with data visualization tools to convey actionable insights to product managers and business leaders; Tableau preferred
  • Demonstrated proficiency with A/B testing and experimentation best practices
  • Knowledge of and ability to explain basic statistic techniques: linear and logistic regression, confidence intervals, p-values
These requirements represent the knowledge, skills, and abilities necessary to perform this job successfully. Reasonable accommodation can be made to enable individuals with disabilities to perform essential functions.
Must be authorized to work in the U.S, now or in the future, without support from CoverMyMeds.
About Us
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.

See details

Account Specialist/Account Coordinator

Columbus, OH

At CoverMyMeds, we hire folks who have a passion for helping others. Our Account Specialists and Account Coordinators play a key role in our mission to help patients get the medications they need to live healthier lives. These key team members ensure CoverMyMeds' service is easy to use and hassle-free, wowing our users by providing knowledgeable, friendly, and quick answers to every question.
What You’ll Do
We have several open roles on our team. Our team members work in a variety of capacities, but here are some of the duties of our team members. Note that not all responsibilities will apply to every role within our team:
  • Provide exceptional support via phone, email, and web-based chat email, to insurance plans, patients, and prescribers.
  • Work through a variety of time-sensitive and detail-oriented projects on a daily basis in order to help our patients.
  • Manage existing user accounts, analyze usage, and collect feedback to improve/enhance our service.
  • Improve workflows by using critical thinking skills to track activity and identify areas for improvement.
  • Troubleshoot issues and communicate insights through cross-collaboration with other teams within the company.
  • Offer exceptional Prior Authorization knowledge via phone to patients and prescribers.
  • Stay up to date on changing procedures and workflows.
  • Build and develop skills like communication, attention-to-detail, critical thinking, and teamwork.
  • Become an expert on the prior authorization process and a CoverMyMeds product expert.
  • Coordinate webinars and provide expert knowledge on how to use our software.
About You
You are friendly, outgoing, and get excited about helping people, while working in a fast-paced, collaborative environment. You are inquisitive, patient, adaptable, and flexible. Your priority is understanding user needs and how CoverMyMeds can help.
  • Exceptional interpersonal, written, and verbal communication skills.
  • Proactive mindset that focuses on creating ideas and plans for correcting issues or handling daily tasks.
  • Drive and initiative to understand the full scope of work and process.
  • Record of success in customer service; experience in healthcare a plus.
  • Eager to learn about healthcare technology and gain personal and professional growth.
  • Adaptable and able to work a flexible, yet consistent schedule to help support our users during our hours of operation (Monday - Friday: 8AM EST - 10PM EST, Saturday 8AM EST - 6PM EST).
Our process:
At CoverMyMeds, we have Account Specialists and Account Coordinators that sit in our Patient Services and Networks Services teams. Throughout our interview process, we are considering which role and team is the right fit for each candidate. Below is an outline of our interview process so you'll know what to expect each step of the way.
  1. Phone interview with one of our Recruiters
    • If selected, a call will be arranged with one of our recruiters, which typically lasts around 30 minutes. The interview is meant to be very conversational so we can get to know you and your skill set better. Halfway through the call, the Recruiter will open up the discussion for any questions you may have.
    • Prior to the call, we will email you one assessment to complete to learn more about you as a potential candidate.
  2. Virtual interview (2-part process)
    • Step 1: You will start by interviewing with two employees from our leadership team, which lasts around 45 minutes. This is where they will really get to know you better as a candidate. They will discuss the different business units that you can be part of, ask you a few questions about your experience, and then allow you to ask them any questions that you may have.
    • Step 2: We call this our Project Day. This is meant to be an interactive experience that reflects a day in the life of our Account Coordinators. You will sit with a current Account Coordinator for 1-2 hours and learn about the role while becoming a mini CoverMyMeds expert. This will allow our team to get a better feel for how you work, and it will allow you to get a better understanding of the role as well.
A quick note: If you’d prefer different logistics to accommodate your individual needs and set you up for success, let us know how we can help and we'll do our best. We want this process to be as accessible and inclusive as possible for you.
About Us
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.​

See details

Commercialization Analyst

Columbus, OH

Summary:
We are looking for a Commercialization Analyst to join our rapidly growing organization and Specialty team supporting our AMP solution. You’ll work with the team to analyze internal program data, client data, and market intelligence data to ensure the value proposition of each deal aligns with the client needs. In addition, the role will partner with across Sales, Product, Operations, Legal, Finance and other business leaders throughout the organization to identify and analyze pricing trends relevant to the business and healthcare industry.
We’re seeking a team member that will live our core values – a unique, self- motivated, and results-driven individual who acts with integrity and humility.
What You'll Do:
Like most growing companies, the job content of all positions varies daily as everyone pitches in to get the job done. Nonetheless, we try to maintain clarity with respect to employees’ primary responsibilities.
  • Ensure deal pricing and quotes are submitted timely and properly approved.
  • Partner with Sales, Solutions Engineering, Account Management to ensure program and scope of services aligns with client needs
  • Utilize competitive intelligence and price items within applicable department guidelines.
  • Collaborate with Sales and Account Managers on deal and proposal strategy.
  • Finalize pricing documents as needed and deliver through the applicable method.
  • Evaluate internal and external pricing and contract data, and market intelligence to maximize win rate and profitability.
  • Analyze profitability data and drivers and make recommendations for business decisions with direct revenue impacts.
  • Assist in developing renewal pricing in order to grow profitability in accordance with contractual terms.
  • Complete special projects and ad hoc requests as needed.
About You:
Our ideal candidate is curious, thrives in a constantly changing environment, and loves leveraging data to tell stories. This individual will be the go-to data expert who can connect the dots for customers and colleagues. Specific qualifications include:
  • 3-5 years of experience in pricing, finance, strategy, bids, analytics, or deal management.
  • Ability to excel in a fast-paced environment and maintain a high level of accuracy while meeting multiple deadlines.
  • Capacity to manipulate large data sets within Excel using vlookups, pivot tables, and formulas.
  • Familiarity with Tableau and other Business Intelligence tools
  • Experience leveraging Salesforce.com for CRM, Workflows, and Reporting
  • Strong analytical, problem solving, and critical thinking skills.
  • Aptitude for innovation and process improvement.
  • Must be able to work cross-functionally within an organization.
  • Excellent verbal and written communication skills
These requirements represent the knowledge, skills, and abilities necessary to perform this job successfully. Reasonable accommodation can be made to enable individuals with disabilities to perform essential functions.
Must be authorized to work in the U.S, now or in the future, without support from CoverMyMeds.
About Us:
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
See details

Organizational Development Lead

Columbus, OH

The Organization Development Lead consults on organizational effectiveness through readiness, implementation & continuous improvement. The focus is on influencing growth of the organization and its people through the lens of systems and interactions with a focus on strategic alignment, intentional change, experiential learning, and targeted outcomes. This role will require a strategic-level understanding of business objectives, key relationships, organizational structure and team interactions with the ability to drive focus on emergent patterns and implement innovative approaches to change.

What You’ll Do
  • Identify, design & lead efforts in support of closer alignment of cross-business strategy and objectives, growth of leadership and teams, emergence of process and culture
  • Lead the creation of and reflection on the organizational planning process, including interventions where needed
  • Influence and design innovative approaches to accelerate the accomplishment of major organizational initiatives
  • Surface and resolve issues that impact the overall and future health of the organization, including individual & team morale, leadership effectiveness, best place, maximizing talent, forecasting gaps, alignment of strategy
  • Design and launch growth paths and low-friction movement throughout the organization as a way to maximize diverse talents
  • Surface and operationalize inter, cross-BU and cross RxTS collaboration patterns and functions
  • Create and Facilitate training related to OD concepts · Significantly impact management effectiveness and leadership development using professional coaching techniques with existing and emergent leaders
  • Ownership of large, organization-wide engagements, leading as a SME, mentor and coach

About You
  • 5+ years of experience in Organizational Development, or related field, with an emphasis in Systems Thinking, Strategic Planning, Change Management, Learning & Development and Team & Professional Coaching
  • Proven experience leading organizational-wide change initiatives with deep knowledge in a focused domain (technical leadership, business leadership, organizational change, human resources, learning & development, etc)
  • Possesses significant facilitation & professional coaching skills and possesses experience in mentoring and teaching
  • Mastery of interpersonal relationship and teaming skills and can teach and coach in these spaces to further organizational objectives
  • Demonstrates keen application of business principles, operations and acumen
  • Demonstrated ability to coach the organization to reach its highest potential
  • Bachelor’s Degree with a preferred specialization in Organizational Development, Organizational Psychology, Training & Development, Human Resources, or related field
  • Professional Coaching certificate is a plus (ICF/BCC)

About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here. On-site chef, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been named to Glassdoor's top 50 places to work in the nation, Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.

See details

More Positions