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Director of Product, Payer

Columbus, OH

As the Director of Product in our Payer Access Business Unit, you’ll solve real problems in the healthcare industry to help patients receive the medications they need to live healthy lives. You’ll focus on maximizing the adoption, utilization and value of our existing products and launch innovative new solutions that address real industry problems for Health Plan and PBM clients. You’ll lead and grow a team of your own and work to continue elevating the product practice at CoverMyMeds. You’ll collaborate closely with large clients like Express Scripts, CVS and Optum as well as people across the organization and in our industry with endless opportunities to take on responsibility, continue learning and mentor others.
What You’ll Do:
Establish the overall vision, direction and roadmap for portfolio of products within the Payer Business Unit
  • Develop and communicate a product vision that motivates the Payer team and enables CoverMyMeds/MRxTS to solve problems in healthcare through innovation and strong execution
  • You will work closely with leaders across the Payer team to ensure staff has a deep understanding of our product vision and roadmap, and can articulate the value of our solutions to clients and industry partners
  • Work with leaders in our Pharma, Provider, Pharmacy, and Patient organizations to educate staff on the Payer product vision and define how our solutions/vision support CMM/MRxTS’s corporate vision and client value propositions
  • Partner closely with engineering, account management, sales/business development, and marketing teams to successfully align product roadmaps to business plans and customer needs
  • Partner with leadership to develop business cases for investment in new products or solutions based on a thorough understanding of market trends/opportunities and customer needs
  • Strike the right balance between innovation and maintenance so every team is always working for the benefit of the customer and business
  • Continuously engage with clients to improve our domain expertise and gain insight into our clients’ needs while serving as a thought leader that represents CoverMyMeds and our products
  • Monitor the success of our individual products and utilize data to make improvements
  • Directly manage products, accepting a “player/coach” mentality to fill gaps when needed
Build a high-performing product management team
  • Lead a team of product managers and support staff, focusing on career development, personal growth and job satisfaction
  • Become a great partner to your peers across the organization, participating in cross-team processes and initiatives to balance the needs of all stakeholders in the CoverMyMeds network
  • Organize the team across our product portfolio for optimal results, adapting as the business grows and changes
  • Manage a personnel budget for hiring and compensation
  • Encourage professional development and industry engagement, including participation in organizations relevant to product management, our customers and technologies
  • Serve as a formal and informal mentor to your staff and individuals across CMM with a focus on socializing best practices and lessons learned
About You:
  • 10+ years of experience in product management or related field
  • 3+ years of portfolio management experience
  • 3+ years of personnel management experience
  • Experience working in the healthcare industry, with a deep understanding of the Health Plan and PBM market
  • Proven experience identifying and prioritizing the most important things amongst a myriad of important things
  • Proven experience pursuing and accepting responsibility for strategic business objectives
  • A natural collaborator who seeks out new perspectives and builds trusting relationships with stakeholders
  • An expert communicator, with exceptional verbal, written, and presentation skills
  • Thrive in the inherit ambiguity and risk that comes with creating new things
  • Devoted to learning, constantly working to stay up-to-date on our industry
  • Able to travel up to 20% to visit customers and attend industry events
About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here. On-site chef, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been named to Glassdoor's top 30 places to work in the nation, Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio.


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Manager, Enterprise Business Systems

Columbus or Cleveland, OH

The Manager, Enterprise Business Systems, is broadly responsible for support, maintenance, and optimization of our financial systems – NetSuite and Adaptive Insights. A talented candidate taking on this role will work closely with the finance team to define, deliver, and implement solutions within financial systems. The Manager, Enterprise Business Systems will lead a small team of financial system administrators. The team will manage day-to-day administration and operation of the financial systems as well as projects associated with new lines of business and enhancing existing business operations. This is an ideal position for a candidate with a bias toward automation and a desire to challenge the status quo.
We’re seeking a team member that will live our core values – a unique, self-motivated, and results-driven individual who acts with integrity and humility.
What You’ll Do
Like most growing companies, the job content of all positions varies daily as everyone pitches in to get the job done. Nonetheless, we try to maintain clarity with respect to employees’ primary responsibilities.
  • Lead a team consisting of two to three direct reports, performing administrator functions such as user management, profiles, roles, permissions, and troubleshooting
  • Work with end users to provide best practices and tips on NetSuite and Adaptive Insights usage including training, documentation and support as necessary
  • Design and create new saved searches, reports, KPIs, and dashboards based on user requests
  • Optimize financial systems platforms by customizing custom records, forms, fields, and workflows
  • Migrate and mass update data using CSV imports to maintain data quality
  • Work with key users to drive continuous improvement within the organization
  • Research changes in upcoming versions of NetSuite and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity
  • Customers/collaborators include Accounting, FP&A and other key functional and business teams
  • Enable and optimize team’s ability to provide reporting and consolidations to the RxTS segment
  • Provide input and influence on RxTS segment’s overall finance tools and technology roadmap

About You
The ideal candidate prefers a team-oriented environment, particularly working with creative entrepreneurs. We believe success in this position requires a passion to excel, and a meticulous and inquisitive approach to tackling business questions.
  • Mid-level experience with NetSuite and/or Adaptive Insights
  • Experience with Hyperion (HFM) and/or SAP financial modules a plus
  • NetSuite certifications a plus
  • Bachelor’s degree in a discipline such as Computer Science, Finance, Mathematics, or Statistics preferred
  • Experience configuring NetSuite Suiteflow (workflow), fields, tabs, centers, saved searches, reports
  • Ability to translate capability requests into technical specifications
  • Experience supporting high growth, innovative business a plus
  • Demonstrated ability to articulate business scenarios
  • Team leadership experience a plus

About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US and consistently honored as one of the best places to work in the country. Our mission: Help patients get the medication they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We know our culture is special because our employees tell us that time and time again. We're all driven by our mission and passionate about making CoverMyMeds the best place to work and grow, whatever that means to you. We want you to come here to be yourself, embrace challenges, and achieve meaningful results. (The onsite lunch, paid benefits and flexibility are icing on the cake!)
Want to learn more? We're flattered. Check: https://www.covermymeds.com/main/careers/.

These requirements represent the knowledge, skills, and abilities necessary to perform this job successfully. Reasonable accommodation can be made to enable individuals with disabilities to perform essential functions.

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Help Desk Support Specialist

Columbus, OH

As a Help Desk Support Specialist at CoverMyMeds, you provide first-line technical support for all of our great team members. You create solutions to keep our teams working as effectively as possible and solve the tough problems when they arise. You work with everyone from the technical side to the operations side with endless opportunities to take on responsibility and continue learning.
What You'll Do:
You will be responsible for providing the best possible digital experience for our employees. You, along with a team of fellow Help Desk Support Specialists, are the main point of contact for our internal users who need technical assistance. Responsibilities include:
  • Troubleshooting any technical issues that our employees may experience
  • Provisioning equipment for new and existing employees
  • Responding to requests within our service desk application
  • Independently prioritizing your workload
  • Documenting your work
About You:
  • Experience in a technical support role is a plus
  • Proficient understanding of Group Policy
  • Passionate about customer service and helping others
  • Proven experience leading, managing and implementing technical projects
  • Great at communicating complex technical details to non-technical audiences
  • Proven experience learning new technologies
About Us:
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
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Software Developer

Columbus, OH

As a Software Developer at CoverMyMeds, you’ll create solutions that make our healthcare system work more efficiently and effectively in order to help millions of patients receive their prescription medications every year. You’ll build products that our partners in healthcare use every day and innovate products that don't even exist yet. You’ll work on small, cross-functional and collaborative teams with endless opportunities to take on responsibility, continue learning and mentor others. This position can be worked from our Columbus or Cleveland offices or Remote.
Our Tech Stack
Ruby on Rails, Elixir, Phoenix, Python, PHP, React, VueJS, AngularJS, MSSQL, PostgreSQL, Git, Elasticsearch, Capistrano, Redis, Sidekiq, Docker, Terraform, Ansible, Puppet, RSpec, Capybara, Cucumber
What You’ll Do
CoverMyMeds is organized into what we call “business units.” Each business unit has all the roles needed to develop products. Our business units focus on different kinds of users in the healthcare industry. You’ll build solutions to support your business unit’s users in their role in helping patients get the medications they need to live healthy lives.
  • Design and develop web applications and APIs for the CoverMyMeds product line
  • Jump into both the front-end and back-end of solutions, with the exact balance depending on the project and team
  • Own the quality of the solutions you create through automated testing, and support and maintain your solutions after they’re in production
  • Contribute to a productive agile environment by partnering closely with necessary stakeholders, deploying often and inspecting and adapting as needed
About You
Technical skills:
  • Around 3 or more years of experience in back-end web development (Don’t know our tech stack? No problem. We hire from all tech stacks and training’s on us)
  • Familiar with front-end web development technologies and techniques
  • Proficient in development SQL database software
Non-technical skills that really set our Software Developers up for success:
  • Desire to empathetically share and receive feedback and knowledge to help everyone keep improving
  • Thrive at working closely with a team to find solutions collaboratively
  • Able to effectively explain your choices during problem-solving
  • Great at communicating technical concepts to non-technical audiences
Our more senior Software Developers should also have these traits:
  • Passionate about mentoring other team members
  • Proven experience leading discussions with diverse stakeholders
  • Able to understand customer needs and challenges
How We Grow
We’re almost always hiring Software Developers on all our teams across CoverMyMeds. We encourage internal movement, grow constantly and experience a ton of change, so we feel it’s most important to assess you for how you’ll succeed at CoverMyMeds versus on one individual team. We do our best to learn as much as we can about your skill set and interests, and at the end of our process, we select which teams we feel will set you up for success right away.
Our process:
  1. Phone interview with one of our Recruiters
    • One of our Recruiters will set up a phone call with you that typically lasts around 45 minutes. They’ll start by answering any questions you have about CoverMyMeds to ensure you get what you need out of the chat. This interview is meant to be conversational and will adapt, based on your skill set and interests. Our Recruiter will introduce topics that are important to our development teams and you’ll share what experience and opinions you have in those areas. Topics may include things like security, reliability, REST, teaching others, learning new skills, our core values, etc.
  2. Live coding interview with one of our Software Developers
    • One of our Software Developers will join you for a video and screen share meeting that typically lasts around 1.5 hours. They will send you 3 different coding exercises to walk through different areas of the stack. The first coding exercise will be client-side, the second will be backend and the third will be a few SQL operations. They will spend 30 minutes live on each exercise with you. For any work you two decide should be finished up after that 30 minutes, you’ll have the opportunity to complete it on your own time and send it back to them. We’d like you to approach this meeting as if you’re mentoring our Software Developer. We encourage you to explain your approach, be collaborative and ask questions. The goal of taking you through different parts of the stack is to confirm your areas of strength and passion. We also like to see fluency with your chosen tools. It’s totally expected for you to use search engines while you’re problem-solving, we just ask that you’re mindful of how much you’re relying on them. You'll be working through the exercises on your own machine, using the tools of your choice.
  3. Code day with one of our development hiring teams
    • Our code day is meant to be a mini day in the life of our Software Developer role. You'll join us for half a day, work with one of our teams and build an application. You’ll do some preparation work ahead of time to get your application in a good starting point. During your code day, you’ll work with our team to complete the project. At the end of your visit, our team will regroup with you to wrap things up. They’ll start by reviewing your project through a demo of the application and a look at your code. They’ll then ask some general questions about your background and interests to get to know you better. They’ll end by giving you plenty of time to get all of your questions answered. We’re happy to conduct this step virtually for our remote candidates to get a good sense for how a remote Software Developer role would feel.
A quick note: If you’d prefer different logistics to accommodate your individual needs and set you up for success, let us know how we can help and we'll do our best. We want this process to be as accessible and inclusive as possible for you.
About Us
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
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Risk Management Specialist

Columbus, OH

The Risk Management Specialist at CoverMyMeds will assist the Manager of Risk Management and the Governance Risk and Cybersecurity team to provide a comprehensive, world-class implementation of risk across the organization. This position serves as one of the risk management resources for the Shared Tech-Governance, Risk, and Cybersecurity (ST-GRC) department, IT leaders, product leaders, developers, engineers, and any other stakeholders with a vested interest in the success of CoverMyMeds.

The Risk Management Specialist has a broad application for the risk management activities of the company including performing risk and control assessments, engaging in risk and control identifications, and recommending remediation or mitigation activities. A significant amount of the work is accomplished by educating and empowering other teams and coordinating their work.

This position will be continually learning from industry resources and real-world experience and be responsible for actively improving the CoverMyMeds quality and risk management practices.

This individual will have to be strategic, technical, and detail oriented with behaviors that lead to great organizational relationships. The individual will assist to build out CoverMyMeds’ strategic goals and objectives and help drive them to completion.

What You'll Do
The Risk Management Specialist position encompasses a number of responsibilities, including the following tasks related to Risk Management:
  • Assist in implementing an integrated risk framework to present risk in a way business partners can consume and use as a basis to make strategic and tactical decisions
  • Support and perform business process documentation to capture and record risks embedded within business procedures and identify required controls
  • Perform risk and control assessments to identify control weaknesses and assess overall risk in processes including application assessments, business process assessments, and privacy and compliance assessments
  • Identify issues related to risk and control assessments
  • Aid in analyzing risks for severity and priority
  • Monitor and report on the progress of risk control and mitigation activities
  • Collaborate with other ST-GRC, Compliance and Privacy leaders to ensure continuity between Risk, Information Security, Compliance, and Privacy functions
  • Assist in identifying and communicating the overall risk profile of the company and each business unit
  • Participate in risk management professional organizations to represent CoverMyMeds and our brand
  • Encourage continuous improvement across the company
  • Promote an “every employee is a risk manager” culture
About You
  • Blend of technical, business, organizational, and interpersonal skills
  • Strategic thinker, detail oriented, and able to understand and help architect technology and business processes, and maintain a business and customer focus
  • Technical and business skills with efficient written and oral communication skills, able to bridge quality and risk concerns
  • Ability to work and thrive in a highly creative, collaborative, and dynamic environment
  • Four-year technical degree or equivalent
  • 2+ years in IT audit/risk, audit and/or technology
  • Compliance and/or Privacy experience a plus
  • Operational Risk Management experience a plus
  • Healthcare Industry experience a plus
About Us
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
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