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Financial Systems Analyst, NetSuite

Cleveland or Columbus, OH

Summary
Financial Systems Analyst at CoverMyMeds make a significant contribution to the success of our business. Reporting to the Senior Manager, Enterprise Business Systems, the role is broadly responsible for support, maintance, and optimization of our financial management system - NetSuite. A talented candidate taking on this role will work closely with the finance team to define, deliver, and implement solutions on NetSuite platform. This employee will be responsible for our supporting our day-to-day administration and operation of the NetSuite platforms, processes, and workflows. This is an ideal position for a candidate interested in both learning and optimizing business processes, and will set up them up to take on greater responsibility within the company.
We’re seeking a team member that will live our core values – a unique, self-motivated, and results-driven individual who acts with integrity and humility.
What You’ll Do
Like most growing companies, the job content of all positions varies daily as everyone pitches in to get the job done. Nonetheless, we try to maintain clarity with respect to employees’ primary responsibilities.
  • Perform administrator functions such as user management, profiles, roles, permissions, and troubleshooting
  • Work with end users to provide best practices and tips on NetSuite usage including training, documentation and support as necessary
  • Design and create new saved searches, reports, KPIs, and dashboards based on user requests
  • Optimize NetSuite platform by customizing custom records, forms, fields, and workflows
  • Migrate and mass update data using CSV imports to maintain data quality
  • Work with key users to drive continuous improvement within the organization
  • Research changes in upcoming versions of NetSuite and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity
  • Customers/collaborators include Accounting, FP&A. Talent Management, Shared Tech
About You
The ideal candidate prefers a team-oriented environment, particularly working with creative entrepreneurs. We believe success in this position requires a passion to excel, and a meticulous and inquisitive approach to tackling business questions.
  • Atleast 1 year of NetSuite Administration experience highly preferred
  • NetSuite certifications a plus
  • Bachelor’s degree in a discipline such as Computer Science, Finance, Mathematics, or Statistics preferred
  • Experience configuring NetSuite Suiteflow (workflow), fields, tabs, centers, saved searches, reports
  • Ability to translate capability requests into technical specifications
  • Demonstrated ability in end user support and application development
  • Demonstrated ability to articulate business scenarios
About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US and consistently honored as one of the best places to work in the country. Our mission: Help patients get the medication they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We know our culture is special because our employees tell us that time and time again. We're all driven by our mission and passionate about making CoverMyMeds the best place to work and grow, whatever that means to you. We want you to come here to be yourself, embrace challenges, and achieve meaningful results. (The onsite lunch, paid benefits and flexibility are icing on the cake!)
Want to learn more? We're flattered. Check: https://www.covermymeds.com/main/careers/.

These requirements represent the knowledge, skills, and abilities necessary to perform this job successfully. Reasonable accommodation can be made to enable individuals with disabilities to perform essential functions.
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Privacy Director

Columbus, OH

As the Privacy Director, you are the “go-to” privacy subject matter expert at CoverMyMeds. You’ll own a broad range of healthcare privacy functions, including ensuring CoverMyMeds remains compliant with applicable privacy laws and regulations with a focus on HIPAA and HITECH. You’ll manage privacy-related policies, and seek ways to identify and mitigate risk and help the drive the business. You will be part of the IT Governance, Risk, and Compliance (GRC) team and champion a culture of ethics and integrity through your partnerships with every level of the organization.

What You'll Do
Like most growing companies, the job content of all positions varies daily as everyone pitches in to get the job done. Nonetheless, we try to maintain clarity with respect to employees’ primary responsibilities.
  • Provide significant HIPAA privacy and related regulatory guidance and oversight.
  • Lead key initiatives and activities related to the development and implementation of the privacy program including workforce training, procedures, monitoring, controls, risk mitigation planning and other privacy program activities.
  • Manage and drive privacy projects, including: HIPAA risk assessments, HIPAA audit readiness, systems and process review and documentation, and data breach response.
  • Grow and represent the privacy program in customer-facing engagements
  • Respond to customer assessments and audits.
  • Provide HIPAA subject matter expertise for data de-identification standards and data projects.
  • Create and/or manage online and live privacy awareness training.
  • Provide incident response strategy services and serve as the first responder for privacy incident response.
  • Develop and manage the Privacy-By-Design program.
About You
You are a Subject Matter Expert on the privacy landscape, with a strong knowledge of HIPAA and HITECH. You understand and can identify privacy and related risk in a highly regulated healthcare environment. You have excellent communication and relationship management skills, allowing you to interact with technical and non-technical audiences at all levels of the organization. You’re self-motivated and comfortable driving multiple projects to completion in a high energy, fast-paced, complex setting.
  • Bachelor’s degree required; JD preferred
  • 6+ years’ experience with healthcare privacy
  • Record of success working with clients
  • Previous experience with HPAA privacy risk assessments and HIPAA privacy audits
  • Preference given to candidates with IAPP or HCCA credential
  • Consumer protection and/or consumer privacy experience helpful
About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here. On-site chef and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been named to Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare, and twice won best places to work in Columbus, Ohio.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to minority status, gender, disability or veteran status.
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Senior Business Intelligence Engineer

Columbus, OH

Summary
The Senior Business Intelligence Engineer will design, administer and maintain the CoverMyMeds BI Infrastructure, ensuring scalability, security, and availability of one of our most important technologies. This person will be part of our Data Solutions and Strategy team, which is comprised of four strategically focused teams that deliver data solutions and capabilities across the company. They will collaborate with many different business partners at CMM, including analytics, technology and business end-users to ensure that our BI platform meets the needs of our customers.
What you’ll do
  • You’ll have responsibility for designing and maintaining internal and external facing BI toolsets. These may be third-party solutions, embedded products and in-house developed solutions.
  • You will work closely with our Security and Technology teams to ensure that BI solutions are highly resilient and secure.
  • You will monitor our vendor offerings and collaborate with analysts to ensure we are leveraging new features and functions as they become available.
  • You will work closely with the Solutions, Capabilities teams to ensure our BI solutions utilize the most accurate, governed and purpose-build data sources.
  • You will collaborate with the DBAs and Data Developers on data modeling and design, ETL, data marts and other data store best practices.
  • You will support collaborative efforts across the company by facilitating teams of stakeholders on topics around data-viz design, Tableau Blueprint or equivalent, and industry trends in business intelligence.
About you
This role requires someone who thrives in a collaborative team-centered environment and welcomes a fast-paced environment and interacting with many stakeholders. You should have a proven track record as a self-starter who can rally individuals across teams to realize a shared vision.
Our ideal candidate also possesses the following qualifications:
  • 3-5 years managing complex internal and external facing BI solutions
  • 3 years of supporting BI technology on Windows platforms, including server-side configuration and web services.
  • 1+ year experience with UNIX/Linux
  • 3 years experience with Tableau and Tableau Server Administration
  • 1-2 years experience with Tableau dashboard development
  • Proven ability to communicate and problem solve with a diverse slate of stakeholders
  • High capacity for ambiguity and building something new
  • SaaS and PaaS experience a plus
  • Microsoft Azure experience a plus
  • Experience with other BI platforms (Domo, Sisense etc.) a plus
About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US and consistently honored as one of the best places to work in the country. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We know our culture is special because our employees tell us that time and time again. We're all driven by our mission and passionate about making CoverMyMeds the best place to work and grow, whatever that means to you. We want you to come here to be yourself, embrace challenges and achieve meaningful results. (The on-site lunch, paid benefits and flexibility are icing on the cake!)
Want to learn more? We’re flattered. Check out:
https://www.covermymeds.com/main/careers/.
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Senior Manager, Product Management, Payer

Columbus, OH

As the Senior Manager of Payer Product Management, you own the product vision, strategy, and roadmap of our of our payer-facing technology solutions that promote user adoption, value creation for all network stakeholders, and attainment of financial and strategic goals. You’ll manage the team that delivers Prior Authorizations electronically to Health Plan and Pharmacy Benefit Manager (PBM) customers. As a key product leader at CoverMyMeds, you are expected to continuously improve, elevate and evolve our product management capabilities and practice to better serve the business and our customers.
What You’ll Do:
  • Develop and execute a vision and strategy for our payer-facing solutions, but also support vision and strategy across our network solutions
  • Partner closely with engineering, account management, payer delivery and data analysis, marketing teams to successfully align product roadmap to business plans and customer needs.
  • Strive to strike the right balance between innovation and maintenance when determining priorities.
  • Promote transparency into our products and user base to validate priorities and keep all stakeholders informed and aligned.
  • Use insights from research and data analytics to monitor the performance of our products, make product decisions and improvements, and help quantify product impact on healthcare outcomes.
  • Lead and grow a high-performing, highly-engaged product team and directly manage or assist with products or programs, accepting a “player/coach” role to fill gaps if/when needed.
  • Continuously improve domain expertise and insight into our clients’ needs, representing CoverMyMeds and our products as a thought leader.
  • Manage development of your direct reports, including performance reviews, positive and critical feedback, and professional growth and fulfillment.
  • Value good governance and integration that will support fast-paced growth and long-term success of the business.
  • Build relationships with other leaders across the company to ensure alignment and identify new opportunities for collaboration that will benefit the entire organization.
You are responsible for understanding our business unit and company objectives and ensuring that your team’s responsibilities for goals and accountabilities contribute to that success. When you take a hit, and otherwise as necessary, you are responsible for making timely corrections such that the trajectory changes sufficiently to still meet the established objectives, headlines and accountabilities. Said another way, you have the responsibility and authority to make changes as necessary to meet goals, within the bounds below:
  • Lead always from within the core values,
  • Protect the company from undue risk,
  • Keep your boss informed, and seek her help in the “what’s the best course of action?” phase
  • Work within the approved budget or request a change from your boss before committing incremental resources.
About You
  • Bachelor’s degree required
  • Previous Product Management experience required
  • Health Plan or PBM experience is desired, though not required
  • 3-5 years of people leadership is a bonus
  • Excellent at analyzing and interpreting both qualitative and quantitative data
  • Excellent communication and presentation skills
  • A natural collaborator who brings disparate stakeholders together to make things happen
  • Strong problem solver who can handle interrelated projects
About Us
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
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Account Coordinator

Columbus, OH

Our Customer Support teams are growing rapidly and we need great people to help assist with our users’ growing needs! We’re looking for folks who have a passion for helping others and want the opportunity to work alongside some truly brilliant and hard-working individuals. Your mission? Serve as the product expert for our users, handling inbound and outbound calls, chats, and emails. These key team members ensure CoverMyMeds' service is easy to use and hassle-free, wowing our users by providing knowledgeable, friendly, and quick answers to every question.
What You'll Do
Account Coordinators work on the front line to make sure our users have a great experience, answering real-time questions throughout the Prior Authorization process. We have two teams of coordinators here at CoverMyMeds. The first team is very reactive; handling inbound calls, chats, and emails. The other is very proactive; making outbound calls and offering follow-up assistance to those using our service. For either team, the goal is to provide excellent service to our users and help them get their patients the medications they need to live healthy lives.
  • Provide exceptional inbound and outbound account support over phone, email, and web-based chat
  • Manage existing user accounts, analyze usage, and collect feedback to improve/enhance our service
  • Help reduce prescription abandonment by proactively assisting users in the PA process
  • Troubleshoot issues by working with different teams within the company
  • Coordinate webinars and provide expert knowledge on how to use our software
  • Identify trends to develop efficient workflow practices
  • Collaborate with other business units on assigned projects as needed
About You
You are friendly, outgoing, and prefer to work with a team in a fast-paced, collaborative environment. You are patient, adaptable, and flexible. You are enthusiastic about understanding user needs and showing how CoverMyMeds can help.
  • Exceptional interpersonal, written, and verbal communication skills
  • Proactive problem-solver
  • Eager to learn about healthcare technology and gain personal and professional growth
  • Record of success in customer service; experience in healthcare a plus
  • Adaptable and able to work a flexible, yet consistent schedule to help support our users during our hours of operation (Monday - Friday: 8AM EST - 11PM EST, Saturday: 8AM EST - 6PM EST).
  • Bachelor’s degree or equivalent experience required
Our process:
  1. Phone interview with one of our Recruiters
    • If selected, a call will be arranged with one of our recruiters, which typically lasts around 30 minutes. The interview is meant to be very conversational so we can get to know you and your skill set better. Halfway through the call, the Recruiter will open up the discussion for any questions you may have.
    • Prior to the call we will email you two assessments to complete to learn more about you as a potential candidate.
  2. In-person interview (2-part process)
    • Step 1: you will start by interviewing with two employees from our leadership team, which lasts around 45 minutes. This is where they will really get to know you better as a candidate. They will discuss the different business units that you can be part of, ask you a few questions about your experience, and then allow you to ask them any questions that you may have.
    • Step 2: We call this our Project Day. This is meant to be an interactive experience that reflects a day in the life of our Account Coordinators. You will sit with a current Account Coordinator for 1-2 hours and learn about the role while becoming a mini CoverMyMeds expert. This will allow our team to get a better feel for how you work, and it will allow you to get a better understaning of the role as well.
A quick note: If you’d prefer different logistics to accommodate your individual needs and set you up for success, let us know how we can help and we'll do our best. We want this process to be as accessible and inclusive as possible for you.

About Us
CoverMyMeds, part of McKesson’s Prescription Technology Solutions, is a fast-growing healthcare technology company. Our mission: Help patients get the medications they need to live healthy lives. Our solutions seamlessly connect the health care network to improve medication access, increasing speed to therapy and reducing prescription abandonment for patients like you and me.
We hire ambitious people and make it a priority to invest in them by providing opportunities to grow their careers and connections within the community. On-site culinary team, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been recognized as a “
Best Place to Work” by Glassdoor, a “Best Company to Work For” by FORTUNE, and our employees have great things to say, too.
CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
See details

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